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Sisters Habitat for Humanity
Program Manager
Job Description

Reports to: Executive Director
Employee Status: Full-time, Exempt
Starting Salary:  $40,000- $43,000 DOE
Consults with: Executive Director, Family Partnership Committee, Family Selection Committee, Building Committee, Other Habitat Staff
Email cover letter, resume, and references to [email protected]

The Sisters Habitat Program Manager works primarily with Habitat homebuyers and volunteers.
This rewarding position coordinates the Homebuyer Selection and Partnership programs. It also provides orientations to new volunteers; organizes visiting build teams and serves as general support to other staff.

The Program Manager will manage Sisters Habitat for Humanity’s Family Selection program including recruitment, processing, and selection of future homebuyers. The Manager will provide support and coordination for the Family Partnership program and will coordinate celebrations including groundbreakings and dedications; The Program Manager will recruit, orient, schedule individual and group volunteers and coordinate volunteer recognition and acknowledgement. Will act as a liaison between the building committee, family partners and future homeowners. Will provide general support for other staff and volunteers when needed.

Qualifications: This position requires a Bachelor’s Degree in a related field or 3 years of experience in human services or social work preferably in a non-profit setting. Knowledge of Habitat for Humanity programs and the ability to speak and write in Spanish desired. Must demonstrate the ability to manage and lead individuals and work within teams. Needs to be positive, highly collaborative, empathetic, organized and efficient. The Program Manager must be able to effectively communicate with a wide variety of stakeholders including other staff members, current and future homeowners, volunteers, Board members and community partners. Must occasionally work nights and weekends. Must pass background checks.

1. Volunteer Coordination

• Coordinate recruitment of volunteers for all affiliate positions.
• Schedule and host regular new volunteer orientation meetings
• Coordinate snacks and lunches for the building crew.
• Coordinate all work group visits including Collegiate Challenge, Care-a-Vanners and summer youth groups.
• Coordinate Women Build week.
• Coordinate with the Student on the Board of Directors to promote high school / youth involvement with the affiliate.
• With Volunteer Engagement Committee, plan and implement volunteer recruitment, training and appreciation projects.
• Coordinate the volunteer survey annually to obtain feedback for purposes of ensuring that volunteers’ experiences are purposeful and rewarding.
• Attend monthly Board and Building Committee meetings. Coordinate and attend Family Partnership, Volunteer Engagement and Family Selection committee meetings.
• Maintain volunteer database and complete quarterly metrics reports on volunteer hours.
• Assist with social media and communications as related to volunteer opportunities or events.

2. Family Coordination

• Family Selection
• Oversee operation of Family Selection Committee in collaboration with the Committee Chairperson.
• Train new Selection Committee volunteers.
• Conduct information meetings and screenings of prospective families.
• Collect family information – ensuring an application is complete prior to Family Selection Committee meeting.
• Work with Family Selection Committee to develop strategies to attract qualified applicants.
• Coordinate newly selected families transition to partnership with Habitat in concert with NeighborImpact and the IDA program.
• Review and update family selection policies and procedures to assure they meet all legal requirements. Any changes need to be reviewed by the Board.
• Act as one of the QLO (Qualified Loan Originators) for the organization and keep current on required certifications.

Family Partnership
• Oversee operation of Family Partnership Committee.
• Review and update family partnership policies and procedures and submit to Board for approval.
• Manage and oversee the Partnership program by coordinating communication between the Construction Manager, future homeowners and family partners.
• Distribute information on community resources, affiliate announcements, construction updates, and other topics necessary to keep families informed as they move through the process of homeownership.
• Identify potential obstacles and challenges and plan strategies that empower the families to be successful homeowners.
• Ensure that Family Files are organized and complete

Family Support
• Coordinate classes and other trainings for partner families.
• Monitor sweat equity, savings programs, class and meeting attendance to ensure families are meeting the requirements of the program.
• Become familiar with the resources within the community, develop partnerships, and facilitate referrals to other available resources for partner families.
• Interact with Habitat partner families offering sweat equity duties such as help with mailings and writing thank you notes to donors.
• Serve as liaison with the Village Meadows HOA Board and help provide training to homeowners re: HOA responsibilities.
• Participate in the Coordination of Creation Vacation, family summer camp.
• Administer the Sisters Habitat for Humanity Homeowner page

Community Partners:
NeighborImpact, FAN, Habitat Oregon, Heart of Oregon Corps, Suttle Lake Camp, Episcopal Church of the Transfiguration

Sisters Habitat for Humanity policy is to provide equal opportunity to everyone. No one will be discriminated against because of their race, religion, color, sex, age, marital status, sexual orientation national origin, or mental or physical disability where these do not interfere with successful performance, or other protected classes under state and federal law. This policy applies to all terms, conditions and privileges, including benefits, compensation, promotion, training and development, transfer, and retirement.